Our Health Guarantee
2 year health guarantee for all puppies including:
- Heart defects (scale 4 or above)
- Organ dysfunction
- Genetic defect
- Life-threatening defect
- Canine Distemper
- Canine coronavirus
Your money will be 100% fully refundable if you decide to return the puppy.
In case of your puppy develops any untreatable life-threatening defect or death occurs by heart, organ, genetic defect, please send initial vet exams stating the cause of death and a picture of the puppy deceased. When making a claim, we require you to send us a copy of all of your initial vet exams and your permission to speak with your vet. Please note that canine distemper and canine coronavirus symptoms must be reported to us by your vet in the first 15 days of receiving your puppy (incubation period) to be eligible for the health guarantee .
We do not cover any treatable disorders or common disorders such as luxating patella, hernias, open fontanel, parasites, and blood sugar.
Please feed your puppy properly to prevent Hypoglycemia/low blood sugar.
We properly treat all puppies with Parasites however, parasites are not covered in our guarantee as they are common in all puppies and easily treatable.
We will gladly replace your puppy under reasonable circumstances however, we are not responsible for any vet bills.
We recommend Nationwide Pet Insurance. They offer wellness.
Visit Our Vet page for how closely each puppy is health monitored before all puppies are sent.
Nose-to-Tail Health Check
While we can’t guarantee that your puppy will never have a health problem, we can promise we will do our best to ensure your new family member is healthy from the moment he or she arrives home!
The Health of Your Puppy is Our Primary Concern
It all starts with choosing our breeders. We carefully screen our breeders and only work with those who meet our industry-leading standards. Once a breeder has been accepted into our community, we continue to ensure that they are raising healthy puppies by requiring comprehensive health evaluations for every puppy they place through Jewel’s Teacup puppies.
Comprehensive Health Evaluations
Each breeder is required to keep their puppies up-to-date on all vaccinations and deworming. Every puppy must pass a comprehensive nose-to-tail health evaluation by the breeder’s licensed veterinarian before they travel home to their new families. The results of this health evaluation are reported through our mandatory Veterinary Health Report (VHR).
Certified by a third-party, licensed veterinarian, the VHR requires an examination of a puppy’s ears, eyes, mouth, teeth, gums, respiratory system, cardiovascular system, musculoskeletal system, skin and coat, gastrointestinal system, and external genitalia. Once the puppy arrives home, we require you to bring him or her to your own veterinarian within 3 business days to re-verify the puppy’s health and activate our Health Guarantee.
All our pups come with our industry-leading 2-year health guarantee.
Our Health Guarantee
Before bringing a puppy home, it’s important to know that owning a puppy means frequent visits to a veterinarian and that you will be responsible for all costs associated with such veterinarian visits.
We do everything we can to make sure your puppy is as healthy as possible when she arrives, but puppies are living breathing animals which means health issues do arise despite our best efforts.
What does the Jewel’s Teacup Puppies guarantee cover?
Our guarantee covers health issues that may arise after the arrival of your puppy. This guarantee only covers puppies who are delivered [and have continually resided] within the United States and/or Canada.
If your puppy is found to have a contagious disease, illness, or parasite, Jewel’s Teacup Puppies will provide you with reimbursement of reasonable and customary veterinary bills to treat such condition up to the purchase price of your puppy.
If your dog is found and certified by two duly licensed veterinarians to have a congenital or hereditary condition which adversely affects the health of the dog, Jewel’s Teacup Puppies will provide reimbursement of reasonable, documented, actually incurred veterinary expenses associated with such diagnosed condition up to the purchase price of your puppy.
For all breeds EXCEPT English Bulldogs, if your dog is found and certified by two veterinarians to have a congenital or hereditary condition which adversely affects the health of your dog, Jewel’s Teacup Puppies shall issue a credit toward the purchase of another puppy in the amount of reasonable, documented, actually incurred veterinary expenses associated with such diagnosed condition up to fifty percent of the purchase price of your puppy or, if you choose, a reimbursement of such amounts up to twenty-five percent of the purchase price of your puppy.
Our independent Scientific Advisory Board sets the standards our whole Platform follows.
The Jewel’s Teacup Puppies Health Team
Our Jewel’s Teacup Puppies Health Team is comprised of experts on puppy and adult dog care dedicated to ensuring the safety and welfare of your puppy.